Best Tips for Creating & Customizing NPS Follow-Up Questions
As a business, it’s your responsibility to improve your customer’s Net Promoter Score (NPS). To do this, you have to have multiple questions at your disposal. The NPS follow-up question is the key to improving customer satisfaction. Creating, customizing, and answering follow-up questions is an art form that can be learned and perfected with practice. … Continue reading Best Tips for Creating & Customizing NPS Follow-Up Questions
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